Courio Privacy Policy

This Courio Privacy Policy explains how we process your personal data when you use our services, visit our website, participate in campaigns, or contact us. We respect your privacy and are committed to helping you exercise your rights.

Data Protection Laws

We comply with the Data Protection Acts 1988–2018 and the EU GDPR, which protect the rights of individuals known as Data Subjects.

Personal Information Processed by Courio

This policy applies to:

• Customer: Someone who contracts Courio to deliver or collect parcels.
• Consignee: The intended recipient or sender of a delivery.

Courio acts as a Data Controller. If you're a Consignee, please also refer to the Privacy Policy of the company you ordered from.

Legal Basis for Processing

We process personal data based on:

• Your consent
• Legal obligations
• Legitimate interests

Your Rights

Under GDPR, you have rights including:

• Access to your data
• Rectification of inaccuracies
• Erasure of data
• Restriction of processing
• Data portability
• Objection to processing or marketing

To exercise your rights, contact our Data Protection Officer. We may request proof of identity to protect your data.

Contact Information

Email: info@courio.ie
Tel: (090) 642 0500

Note: Our Data Protection team cannot assist with parcel tracking or delivery queries.

Visit courio.ie/Contact-Us for more information.